Cancellation Policy

Cancellation Policy

  • Free Cancellation: Until 10:00 AM on the day before the experience.
  • 100% Charge (Non-refundable):
    • Cancellations made after 10:00 AM on the day before the experience
    • No-shows or late arrivals (more than 15 minutes after the start time)
  • Group Reservations (8 people or more): Please contact us at least 5 days in advance for any changes or cancellations.

*All refunds will be processed via the original payment method. Transaction fees (if any) are non-refundable.

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